Heypresso
SELLER'S COLLECTION
At Heypresso, we make compact, 3-in-1 portable espresso machines designed for coffee lovers on the move. What makes Heypresso special is its ability to brew barista-quality espresso anywhere, using ground coffee or pods, with no need for a plug. We started Heypresso to solve a simple problem; we couldn’t find a way to enjoy proper coffee whilst travelling, hiking or commuting. We designed a machine to deliver real coffee wherever you go.
Return Policy Shipping Policy Privacy Policy
Privacy Policy
Return Policy
Our policy lasts 30 days. If 30 days pass since the purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You will be responsible for paying for your own shipping costs for returning your item.
Return shipping costs are non-refundable.
To complete your return, we require a receipt or proof of purchase.
Shipping Policy
Heypresso aim to get great coffee into your hands, fast.
Confirm your order before 2pm local time, and we’ll dispatch it the same day.
Delivered Next Working Day: Our courier will collect your parcel and deliver it the following working day.
Orders after 2pm will be processed and dispatched on the next working day.
Note: Couriers do not deliver on Sundays. Orders placed on Saturdays will be delivered on Monday.
Privacy Policy
Your privacy is important to us. Heypresso follow the UAE’s Personal Data Protection Law to ensure your personal information is collected, stored, and used safely and responsibly. When you place an order or interact with us, we may collect the following details:
Your full name
Email address
Delivery address
Contact number
Payment information (processed securely)
Order history and preferences
We only collect your information to:
Process and deliver your orders
Communicate with you about your purchase (e.g., confirmation, tracking)
Provide customer service and support
Improve our service and website
Comply with UAE legal and regulatory obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes.
By using our website and placing an order, you consent to us using your data as outlined in this policy.
You always have the right to:
Access or update your personal data
Request data deletion
Withdraw your consent at any time
Opt out of marketing communications (unsubscribe link in every email)
Your data is stored securely, and we use industry-standard encryption for all payments. We only retain your data for as long as needed to fulfil your order and meet legal requirements.
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